Jollibet Privacy Policy for Filipino Players

When you register for a Jollibet account, we collect basic personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a government-issued ID such as a Philippine passport, SSS card, or driver's licence to confirm your identity and age. When you make deposits or withdrawals, we collect payment-related information such as your e-wallet account details or bank account number — we do not store full card numbers on our servers. We also collect information about how you use the platform, including the games you play, the bets you place, the device and browser you use, and your approximate location based on your IP address. This usage data helps us improve the platform experience for Filipino players and detect any unusual activity that may indicate fraud or account compromise. All information collected is limited to what is genuinely necessary for operating a safe and compliant gaming platform.

Jollibet does not sell your personal information to third parties, and we do not share it with advertisers or marketing networks. We share your data only with trusted service providers who help us operate the platform — these include payment processors that handle your PHP transactions, identity verification partners, and cloud infrastructure providers — and all such partners are contractually required to protect your data to the same standard we apply. In cases where we are legally required to do so, we will share relevant information with Philippine government authorities, regulatory bodies, or law enforcement agencies — for example, in response to a valid court order or as part of an anti-money laundering investigation. If Jollibet undergoes a business restructuring or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not transfer your personal data outside the Philippines unless the receiving country provides an adequate level of data protection, and any such transfer will be disclosed to you. All third parties who receive your data are prohibited from using it for any purpose beyond what is strictly necessary for the service they provide to us.

Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is being processed, and this Privacy Policy is our primary means of fulfilling that obligation. You have the right to access a copy of the personal information we hold about you — to make such a request, please contact our support team using the email address provided in the footer of this page. You also have the right to correct any inaccurate or incomplete personal information in your account, and you can update most details directly through your account profile. Where we are processing your data based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, subject to our legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Jollibet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features — the most current version will always be available on this page with the effective date clearly indicated. Where changes are material, we will notify registered players through the platform or by email before the new policy takes effect, giving you the opportunity to review the changes and decide whether you wish to continue using the platform. Continued use of the Jollibet platform after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. If you have any questions about this policy or about how your data is processed, our FAQ page provides plain-language answers to the most common privacy questions. You may also contact our support team directly using the email address listed in the footer below.